Problem With Download Link

 
Oct 12, 2009 08:59pm
tulkul
Total Posts: 47

Having just rebuilt my computer, I went to get a fresh copy; download expires in a couple of days.

Problem: eeSiteKit 2.0 Download returns ‘index.php’

‘index.php’ contains ..

**EDITED BY ADMIN**

Just to make sure .. this also happened on another computer ..

Can you check this for me please?

     
Oct 13, 2009 08:30pm
ssnipes
Total Posts: 1

I am having a problem with the download link as well.

1. I received an email receipt with order confirmation.
2. It says: Your order has one or more downloadable items. Please click here to visit the download center. Always make a backup copy of your software.
3. I click the link to visit the download center.
4. From there I click the “download” link. (link is something like: http://eesitekit.com/store/.......
5. However, I am only ever downloading a order.php file which isn’t my software.

I’ve tried this on Mac FF 3, Mac Safari 3, Windows XP IE 7
Same problem. Please help!

     
Oct 14, 2009 08:13pm
Kurt Deutscher
Total Posts: 321

This is now been fixed.

Really sorry about that folks. A security layer was messing things up for all of us and wasn’t easy to spot. Now that I know what to look for, I believe I can prevent it in the future.

Please retry your download link.

     
Oct 15, 2009 03:42am
tulkul
Total Posts: 47

So now, as a result of this, my download has expired .. and the forum did not email advise me of your post

     
Oct 15, 2009 08:19am
Kurt Deutscher
Total Posts: 321

Our software license grants you 180 days access to the download area of the site. Its likely that your license expired due to age. Looks like you were aware of the date in your post above.

We’ve reset your download link so that if should work for another month to make sure you have an opportunity to download the current version of the files. Please give it a try.